Does it seem to you that, just
perhaps, we are working fast enough already? What’s with this drive for
business communication to become faster and faster? Every day we are
bombarded with overnight document deliveries, faxes, e-mails, and AOL
Instant Messages.
As if this isn’t enough, the
journal Nature reports that Intel researchers have developed a
device that converts data into light. They say they can now transmit one
billion bits of data in one second. How much information is in a billion
bits? A lot. Just to give you some idea of how many a billion is: A
billion seconds ago it was 1972. Approximately one billion minutes ago,
Jesus was alive. A billion hours ago, our ancestors were living in the
stone age.
So what impact does all this
have on our work day? According to psychologist and executive coach
Donna Genett, "The ability to communicate faster makes our jobs easier
in many ways, but it also makes our jobs more difficult—and more
stressful."
Genett says being able to
communicate quickly adds to the expectation that we should to get more
done in less time. "There’s a subtle, psychological pressure inherent in
the ability to pass information around quicker that makes us think
everything should be done quicker. And, with the belief that everything
can be done quicker, comes the idea that we should be able to do more in
any given time period. These perceptions create stress which takes its
toll on everything from our efficiency at work to our enjoyment of our
off hours."
So what’s to be done?
"Recognizing that this is happening is the first step, but the real
solution is to get a hold on your workload by seeing to it work you do
and work you delegate to others is done right the first time. There’s an
old saying, ‘There’s never time to do it right the first time, but
there’s always time to do it over.’"
According to Genett, author of
the book If You Want It Done Right, You Don’t Have to Do It
Yourself!: The Power of Effective Delegation, much of what isn’t
done right the first time is due to careless or incomplete delegation.
"If the person being delegated to doesn’t thoroughly understand the
assigned project, the manner in which it is to be completed, and in what
time frame, mistakes are bound to happen. That’s why effective
delegation is so important—both to the person delegating and to the
delegatee."
"Think about it, if just twenty
percent of what you and your staff do needs to be redone," says Genett
"you are wasting one whole day a week. Imagine what you could get
accomplished with an extra day every single week of the year!"
Maybe a billion things.
Genett’s book is available at
bookstores, online bookstores such as Amazon.com, or through the
publisher at 800-497-4909. Take a quick quiz to assess your delegating
skills at Genett’s web site:
WantItDoneRight.com.