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Moving? Be Aware of Scam Artists

 

The woman who earned a coveted job transfer from New York to San Francisco and engaged a reputable moving company wasn’t exactly charmed to find that the diligent movers had even boxed her garbage for transfer to her new location. But her experience was far preferable to that of the couple who engaged a discount mover via the Internet and found that the moving truck had broken down en route from Minneapolis to Dallas and that the couple would have to be responsible for the repairs if they expected to get their furniture delivered.

 

According to Willma Willis Gore, author of Just Pencil Me In: Your Guide to Moving & Getting Settled After 60 ($12.95, Quill Driver Books) there are a few things you should keep in mind as you plan your move.

 

1.) Do not hire a mover based solely on an Internet contact or phone conversation. The price quoted may sound good, "Three bedroom house? We can do that for about fifteen hundred…" but no legitimate mover can give an accurate estimate without personally looking at the items to be moved. The mover must come to your home and inspect the items to be moved.

 

2.) Many dot.com or phone moving representatives are not actually movers. They exist simply to get you to contract with them. According to Gore, these reps put your contract out for bid to any outfit that calls itself a moving company. Naturally the cheapest bidder gets the job and you’re stuck with their choice.

 

3.) In some kinds of business transactions a very low bid may be a viable one but that is not likely true in moving. "Moving rates in effect today are marginally profitable assuming everything works as planned," says Larry Meredith, moving consultant for North American Van Lines. "The highest bid may be nearest to the actual cost you will be responsible for. Even a skilled estimator can promise final costs only within 15% of estimate." Gore recommends that you get at least three bids from nationally reputable companies before making a decision.

 

4.) Get everything in writing. Agreements need to specify the basic costs, including insurance, and spell out any contingencies. You should have a signed, legible copy in your possession. Store it with other important documents such as medical records, mortgage contracts, or birth certificates.

 

5.) If an automobile is to be moved, Gore recommends you compare the cost of moving it with selling it at the old location and then purchasing another at your new location. If you drive it to the new location, you will likely pack it to the dome light, but it will simply take up space in the moving van or on the auto conveyor if the moving company transports it.

 

6.) Seniors who have lived in their own homes most of their lives are frequently the most vulnerable, according to Meredith. They are often overwhelmed with the task of sorting what they want to keep, give away, or sell, and all the other incidentals inherent with a move. "These seniors need both physical and emotional help and should ask for it--whether from relatives or paid assistance," says Meredith. Gore, who has moved six times since she turned 70, was driven to write her book to assist other seniors faced with moving.

 

Additional counsel is available on the Internet. Gore suggests you check the American Moving & Storage Association’s Web site (www.moving.org) for recommendations of moving companies. Go to www.fmcsa.dot.gov/factsfigs/rights.htm to check your "Rights and Responsibilities When You Move." And still more information is available at www.moving101.org/welcome.asp.

Gore’s handy guide to moving, Just Pencil Me In, is available at bookstores, online bookstores, at , or by calling 1-800-497-4909.

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